Shipping policy

Product will be shipped by the best method which is automatically configured through the shipping software. Product may require a signature at the time of delivery due to the value of the product. An adult must be present to sign for the shipment. Tracking information is provided to the customer when the product departs The Exoskeleton Store's facility, which provides ample time to make arrangements. Any additional costs or fees incurred due to not being available for delivery are the responsibility of the buyer.

Return & Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging.  

To start a return, you can contact us at 1-866-EXOSKEL (866-396-7535).

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Restocking Fee

A 20% Restocking Fee is mandatory on all returned product.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days once product is received. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at

Contact information

Trade name: The Exoskeleton Store

Phone number: 866-396-7535


Proudly Serving North America From Central Minnesota

Why We Do What We Do

The Exoskeleton Store was founded out of a necessity to bring state-of-the-art technology from across the world, to the skilled laborers of the United States, Canada and Mexico. We are blue-collar workers with an aim to support our blue-collar brethren who share our commitment to hard work. Too long have the beneficial technologies that enhance productivity, safety, endurance and overall enrichment of lives been kept out of reach of the 'everyman'.

As the Exoskeleton Industry is currently focused upon Medical, Military and Industry, who is responsible for providing the rest of us high quality, life changing access to human augmentation technologies?

The Exoskeleton Store, That's Who.

See Our Exoskeletons